Welcome Shoppers!Before you proceed, please read the following important information:Return/Refund PolicyYou may return most new, unopened items sold and fulfilled by earmedicine.us or chinaherbsale.com within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). For return service, please contact our office at 205-618-8008 to get a return service code #. Please put your Return code # outside your shipping package in order to get your return service processed correctly. Delivery Timing and MethodWe use UPS Ground Service as default shipping method which will take approximately 5-7 business days for delivery (1-2 business days for Florida in-state delivery). UPS 3 Days Select (3 Days), Second Day Air delivery (2 Days), and Next Day Air delivery (overnight) services are also available in limited areas nationwide. P.O. Box address is not acceptable. An estimated delivery date will be provided after your order is placed. These dates vary due to carrier shipping practices, delivery location and the items you order. Products may be delivered in separate shipments. Privacy Policy StatementWe value our customers' trust and respect your privacy. We use the personal information we collected to process your orders, identify you within our systems, contact you if we have questions about your order. We will not share or provide your information to any other party. |
